Interpreter and Translation Services
Written Translation Services
Please complete the online form to request Written Translation Services from the Language Development Office.
Request Timeline
- Submit requests at least 10 working days prior to the expected due date.
- Most 1–3 page documents can be completed within 10 days.
- Depending on the complexity and number of pages it may take up to 90 days to be completed.
- Extenuating circumstances will be considered, and every effort will be made to accommodate urgent requests depending on interpreter availability.
Document Submission Requirements
- Original documents (i.e. PDF, Word, Powerpoints) and open access to links (i.e Slides, Canva) should be provided for best results.
- No scanned copies, documents with protected view/locked, marked up/written on, nor draft copies (only final copies).
- For IEPs, please submit as a pdf using a spanish format.
- Please only submit the pages requiring translation.
You will receive a confirmation email/notification once the request has been successfully submitted.
Interpreter Services
Please complete the form to request an interpreter from the Language Development Office.
Scheduling Guidelines
- Submit requests at least 10 working days prior to the meeting/event date.
- Requests are scheduled on a first come, first served basis, depending on interpreter availability.
- We understand that extenuating circumstances may arise and will make every effort to accommodate urgent requests, depending on interpreter availability.
After-Hours Requests
Please include any materials related to your event, such as flyers or presentations, as well as any additional relevant information that would assist the team in preparing for the event, such as the number of interpretation devices needed, location, and type of event/meeting.
Please Note
Once your request has been submitted, you will receive a confirmation email/notification with an appointment number (e.g., A#####) confirming that your request was submitted successfully.
You will receive a second confirmation email/notification once an interpreter has accepted the request. Please follow the instructions provided in the confirmation.
Cancellations & Rescheduling
- Cancellations: Please contact and notify the assigned interpreter by email as soon as you become aware of the cancellation.
- Rescheduling: Please contact the assigned interpreter by email and provide the new date and time along with the appointment number (A#####). There is no need to submit a new request.
