Web Community Manager Support
Welcome to the Web Community Manager Support Center
This support center was created to assist website editors with maintaining and updating their web content. Here you'll find help guides, resources, and best practices to make managing your website easier and more effective.
If you are unable to find what you're looking for, need additional assistance, or have suggestions for improving this page, please contact Anothay Lee, Webmaster.
Need Help?
Contact: Anothay Lee
Email: webmaster@stocktonusd.net
For website requests, technical assistance, or suggestions regarding this support center.
Helpful Reminder
Be sure to check this page regularly. New help guides, training resources, and helpful tips and tricks will be added periodically to support your work as a website editor.
ParentSquare SmartSite Do's and Don'ts
✅ DO
Use the Clear Formatting or Paste as Plain Text option before pasting content into SmartSite to ensure fonts, sizes, and styles remain consistent with district standards.
If you want your page or app name to appear as the header, make sure Show App Name is enabled in your SmartSite page settings.
Write short, meaningful alt text (approximately 125 characters) for every uploaded image to maintain ADA accessibility compliance.
When inserting links, select Target: Open in New Window so visitors remain on your school or district website.
Always sign out of your SmartSite editor when walking away from your computer to protect your account and website content.
❌ DON'T
Avoid non-standard colors. Content text should remain black except for minimal emphasis, such as one or two words in red.
Your SmartSite access is tied to your ParentSquare account. Never share your username or password to prevent unauthorized access and security risks.
Only staff who have completed approved ParentSquare SmartSite training and have authorization from their principal or director should be given editing permissions.
Doing so may introduce unwanted formatting, fonts, and hidden code that can affect the appearance and accessibility of your webpage.
Text embedded within images cannot be read by screen readers and may not meet accessibility requirements.
Before deleting pages, files, or apps, verify they are no longer needed. When in doubt, contact the Webmaster for assistance.
Reference Guide
ParentSquare Smart Sites Do's and Don'ts
✅ DO
Use "Paste as Plain Text"
Use the Clear Formatting or Paste as plain text option to maintain consistent formatting.
Enable "Show App Name"
Turn on the page title option if you want the app name to display automatically.
Add Descriptive Alt Text
Write meaningful alternative text for all uploaded images to maintain ADA compliance.
Open Hyperlinks in a New Window
External links should open in a new tab so visitors remain on the district website.
Sign Out of ParentSquare
Protect your account and content when leaving your computer unattended.
❌ DON'T
Use Colored Text Excessively
Body text should remain black except for minimal emphasis.
Share Login Credentials
Never share your ParentSquare username or password.
Grant Edit Access to Untrained Staff
Only trained and authorized users should receive editing permissions.
Navigate Training
Begin your ParentSquare journey with our Navigate Training. This introductory session covers the basics to help you get started using ParentSquare effectively.
This 25-Minute Training Includes:
- Basic Navigation
- Account Settings
- Posts and Direct Messages
ParentSquare Smart Sites Basics Training
All users should attend a ParentSquare Basics course if they have never used Smart Sites before. This 30-minute course covers basic website setup, terminology, and navigation.
This 30-Minute Training Includes:
- Smart Sites Overview
- General Navigation
- Logging in to Smart Sites
- Dashboard Tour
- Accessing ParentSquare from Smart Sites
After completing the basics, users may take more detailed training courses for Admin functions and Content Creation. Some users may need both, while others may only require one of the two.
ParentSquare Training Video
Watch this training video to learn more about ParentSquare and Smart Sites features.
About This Guide
Welcome to Smart Sites! ParentSquare Smart Sites is an easy-to-use, yet robust and flexible content management system (CMS) that allows schools and departments to create engaging and unique websites.
This guide provides an overview of content creation and management, information about each content component, guidelines for resources, and helpful tips, tricks, and FAQs.
If you need additional assistance, use the ? icon in the top navigation menu, select the Help button from your dashboard, or contact the Webmaster at webmaster@stocktonusd.net.
-
Navigate Training
Begin your ParentSquare journey with our Navigate Training. This introductory session covers the basics to help you get started using ParentSquare effectively.
This 25-Minute Training Includes:
- Basic Navigation
- Account Settings
- Posts and Direct Messages
-
ParentSquare Smart Sites Basics Training
All users should attend a ParentSquare Basics course if they have never used Smart Sites before. This 30-minute course covers basic website setup, terminology, and navigation.
This 30-Minute Training Includes:
- Smart Sites Overview
- General Navigation
- Logging in to Smart Sites
- Dashboard Tour
- Accessing ParentSquare from Smart Sites
After completing the basics, users may take more detailed training courses for Admin functions and Content Creation. Some users may need both, while others may only require one of the two.
-
ParentSquare Training Video
Watch this training video to learn more about ParentSquare and Smart Sites features.
-
About This Guide
Welcome to Smart Sites! ParentSquare Smart Sites is an easy-to-use, yet robust and flexible content management system (CMS) that allows schools and departments to create engaging and unique websites.
This guide provides an overview of content creation and management, information about each content component, guidelines for resources, and helpful tips, tricks, and FAQs.
If you need additional assistance, use the ? icon in the top navigation menu, select the Help button from your dashboard, or contact the Webmaster at webmaster@stocktonusd.net.