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Web Community Manager Support
Web Community Manager Support
Welcome to the Web Community Manager Support Center. This area was created to support website editors through the process of maintaining their web content. If you are unable to find what you are looking for, would like further assistance, or have suggestions for this page, please email Anothay Lee at webmaster@stocktonusd.net.
Be sure to check this page regularly, as we will be posting more help guides as well as tips and tricks.
ParentSquare SmartSite Do’s and Don’ts
DO:
✅ DO use “Paste as plain text”
Use the “Clear Formatting” or “Paste as plain text” option before pasting content into SmartSite to ensure fonts, sizes, and styles stay consistent with district standards.
✅ DO enable the “Show App Name” (or Page Title) option
If you want your page/app name to appear as the header, make sure “Show App Name” is turned on in your SmartSite page settings.
✅ DO add descriptive alternative text (alt text) for all images
Write short (around 125 characters) and meaningful alt text for every uploaded photo to keep the website fully ADA compliant.
✅ DO set hyperlinks to “Open in New Window”
When inserting links, choose Target: Open in new window so visitors aren’t taken away from your school or district site.
✅ DO sign out of ParentSquare SmartSite
Always sign out of your SmartSite editor when walking away from your computer to protect your content and account.
DON’T:
❌ DO NOT use colored text excessively
Avoid non-standard colors. Content text should remain black except for minimal emphasis (e.g., one or two words in red).
❌ DO NOT share your ParentSquare login credentials
Your SmartSite access is tied to your ParentSquare account. Never share your username or password to prevent unauthorized access and security risks.
❌ DO NOT grant edit access to untrained staff
Only staff who have completed approved ParentSquare SmartSite training and have authorization from their principal or director should be given editing permissions.
Reference Guide
Begin your ParentSquare journey with our Navigate Training! In this training, we cover the basics for getting started with ParentSquare. This training covers the following topics:
This 25-minute training includes:
- Basic Navigation
- Account Settings
- Posts Direct Messages
All users should attend a Smart Sites Basics course (30 minutes) if they have never used Smart Sites before. This course covers basic website setup, terminology, and navigation.
This 30-minute training includes:
- Smart Sites Overview
- General Navigation
- Logging in to Smart Sites
- Dashboard Tour
- Accessing ParentSquare from Smart Sites
After completing the basics, users can take more detailed training courses for Admin functions and Content Creation. Some users may need both, while others may only require one of the two.
About this Guide
Welcome to Smart Sites! ParentSquare Smart Sites is an easy-to-use, yet robust and flexible CMS (content management system) that allows you to make your school and district websites unique and engaging.
This guide will provide you with an overview of content creation and management, information about each content component, guidelines for resources, and tips, tricks, and FAQs.
If you need additional help, use the help “?” in the top menu or the Help button on the dashboard or webmaster@stocktonusd.net.
-
Begin your ParentSquare journey with our Navigate Training! In this training, we cover the basics for getting started with ParentSquare. This training covers the following topics:
This 25-minute training includes:
- Basic Navigation
- Account Settings
- Posts Direct Messages
-
All users should attend a Smart Sites Basics course (30 minutes) if they have never used Smart Sites before. This course covers basic website setup, terminology, and navigation.
This 30-minute training includes:
- Smart Sites Overview
- General Navigation
- Logging in to Smart Sites
- Dashboard Tour
- Accessing ParentSquare from Smart Sites
After completing the basics, users can take more detailed training courses for Admin functions and Content Creation. Some users may need both, while others may only require one of the two.
-
About this Guide
Welcome to Smart Sites! ParentSquare Smart Sites is an easy-to-use, yet robust and flexible CMS (content management system) that allows you to make your school and district websites unique and engaging.
This guide will provide you with an overview of content creation and management, information about each content component, guidelines for resources, and tips, tricks, and FAQs.
If you need additional help, use the help “?” in the top menu or the Help button on the dashboard or webmaster@stocktonusd.net.