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Public Notice: 🦃Thanksgiving Break Closures

As we approach the end of the year, we hope everyone enjoys a safe and restful break! 🌟

🍁 All schools sites, and the Central Office will be closed to the public from Monday, November 24 through Friday, November 28, 2025.

🎉 Normal operations will resume on Monday, December 1, 2025.

SUSD appreciates everyone’s cooperation and wishes all students, families, and staff a peaceful and enjoyable time during the upcoming break. 💛

23 hours ago

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ENGLISH - Payroll FAQs

Payroll FAQ's

Five sticky notes with colorful question marks pinned to a white surface.

  1. When is payday?

    Payday is always the last working day of the month.

  2. How do I change my tax filing status?

    Print and complete the tax forms and turn them in directly to the payroll department no later than the 12th of each month. We do not accept any emails or copies.

    1. Federal W4
    2. DE-4 (State)
  3. How do I sign up/change/cancel my direct deposit?

    Print and complete the direct deposit form with an attached voided check or deposit slip from your bank and turn it in directly to the payroll department no later than the 12th of each month. We do not accept emails or copies. Direct deposit takes effect after a successful pre-notification transaction through the banking system.

    1. Payroll - Direct Deposit
  4. Where can I see my paystubs?

    You can review your paystubs on employee portals. Click the following links for instructions:

    1. Business Plus Portal
    2. Frontline Portal
  5. What deductions are mandatory?

    There are two types of deductions: mandatory and voluntary.

    1. Mandatory deductions: taxes, garnishments, tax levies, and retirement. These are IRS regulated or court-ordered (e.g., child support) and withheld accordingly. Employee authorization is generally not required.
    2. Voluntary deductions: benefits, dental insurance, insurance premiums, healthcare savings account (HSA) contributions, and 403b contributions.
  6. What do I do if I think my paycheck is incorrect?

    Review your check stub before contacting the payroll department. If you still have questions, submit a help ticket via the Employee Inquiry Form or contact the payroll help desk at (209) 933-7000 ext 1. Do not submit a help ticket and call the hotline simultaneously, as multiple requests can delay the process.

  7. What is my current pay rate?

    Please refer to your Notice of Assignment (NOA) provided by Human Resources.

  8. How do I enroll/disenroll into deferred pay?

    Deferred pay is only available for 11-month or less employees. Once selected, it is irrevocable until the next fiscal year. Changes can only be made from July 1 through August 12, unless you are a late hire. Contact HR for paperwork.

  9. I would like to set up a DOCK payment arrangement?

    Bring a copy of your DOCK letter to the payroll department and speak with an analyst to make a reasonable payment arrangement. Arrangements cannot be made over the phone and must be made by the date on the DOCK letter.

  10. Why did I not receive my medical rebate?

    Changes to benefits can only be made during open enrollment or if you have a qualifying family status change. Please contact Benefits at (209) 933-7026.

  11. I no longer work for the district. How can I get paid out for my vacation time?

    Please contact Human Resources to ensure your request has been submitted.

  12. I would like to get paid out for my sick time?

    Sick time is not paid out.

  13. How do I update my credentials?

    If you have any credential-related questions, please contact Human Resources.

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